This page outlines the service we offer and explains how we might use your information. It also outlines our responsibilities and your rights in relation to your information.

Blood Donor Registration

By joining the Blood Donor Register you are agreeing to be contacted by TotiCell Blood Bank and Transfusion Centre for information on how to become a blood donor.

TBBTC or its agents may contact you by letter, phone, text message or email with information relating to opportunities to donate as well as follow-up communications once you book an appointment to donate.

We do our best to contact you in the way you prefer about the subjects you prefer. If you want us to change the way we contact you, please let us know by contacting our helpline on 10670 or 01958-073601, or by completing our contact us form.

Terms of Use

If you access any part of the Donor TotiCell Blood Bank and Transfusion Centre or from its website, you agree:

  • To ensure that any details which you supply to us to register for such access are accurate and to update your profile promptly if any of the details which you have supplied to us about you change;
  • To keep any personal login name and any password confidential, and to be responsible for any loss or damage resulting from use of your password by any third party;
  • That we reserve the right to terminate your access to the Service should we consider that your use of the service is detrimental to the Service or to other users.
  • We shall use any personal information you submit to the Service and other information we hold about you in accordance with our Privacy Policy. In particular, we shall use the information (including sensitive personal information relating to your physical health) to provide you with a donor information service as described. By registering for the service through this form, you give your consent to such use of your personal information.

While we will use our reasonable endeavours to ensure that the information provided by the Service is accurate, the service (including records of blood stocks, your blood type and number of donations) is provided to support your own records and you should always check with an appropriately qualified health professional before donating. 

How we use register Donor’s information

We use this information:

  • to guide you through the process of registering to become a donor
  • to work out when and where to invite you to donate;
  • to communicate with you via:
    – email
    – text message
    – notifications to your mobile device
    – inbox messages (accessed via our digital service)
    – phone call
    – post
  • to deliver information in relation to:
    – when you are eligible to donate
    – forthcoming opportunities to donate in your area
    – confirming and preparing for donation appointments
    – letting you know how we have used your donation
    – information about other donation matters
    – developments in our services
    – opportunities for paid and voluntary research projects to improve our products and services
    – encouraging you to continue to donate.

    We do our best to contact you in the way you prefer about the subjects you prefer. If you want us to change the way we contact you, please let us know by contacting our helpline on10670 or 01958-073601, or by completing our contact us form
  • to ensure your safety, and that of patients who may receive your donations. If we find a problem with your health, we will let you know. If appropriate we will also tell your GP, after asking your permission to do so.
  • for clinical audit, to assess and improve our service. We routinely audit all aspects of the donation process, for example to check that the Donor Safety Check forms are completed properly, and that interviews with our healthcare professionals are conducted in accordance with the guidelines. Results of audits are always presented with all donor identities removed.
  • for research, to improve our knowledge about the donor population. By looking at the sorts of people who become active donors, we can understand better how to meet their expectations of us, and identify opportunities for recruiting and retaining more donors. This is essential to help us to collect adequate supplies of all types of blood.
  • For management and administration, for example to help us to plan where and when to hold collection sessions.

Whenever personal identifiers are not needed for these tasks, if possible we remove them from the information we use.

All information about you and your donations is stored securely in our systems to ensure that we have a complete record of your donations. We also keep the Donor Safety Check forms you complete every time you attend to donate. We are required by law (The Blood Safety and Quality Regulations 2005) to keep donor and donation information for a minimum of 30 years.

It is very important to us to keep your address and contact details up to date, so that we are able to stay in touch. To do this we may compare the details we hold with central TBBTC records or those of other organisations that offer approved services for checking and updating addresses.

As we are an TBBTC organisation, we may use people’s TBBTC numbers to help us ensure correct identification and to find and remove duplicate records on our systems.

Other than for keeping our own records up to date against central records, we do not allow any other organisation to access the donor base. 

We do not give or sell donor details to any third parties.

As part of the TBBTC our lawful basis to hold and process data is set out in articles 6(e) and 9(h) of current data protection legislation. In summary, it necessary for the performance of a task carried out in the public interest, which in the case of TBBTC is to enable the collection and processing of the donations required to produce blood products for TBBTC. For full details, visit the TBBTC Privacy Statement.

For More Please Contact Us: 10670 or 01958-073601

For More Information Visit Us: www.toticellbloodbank.com

Scroll to Top